Litedeer Homes Electric Fireplace
Aurora X — Five-Year Manufacturer’s Warranty
All Aurora X models — X38, X50, X60 and X72 — carry a five-year manufacturer’s warranty.
Two-Year Manufacturer’s Warranty
Covers the following Litedeer Homes product series:
| Series | Product |
|---|---|
| Latitude | Built-In Electric Fireplaces |
| Latitude II | Wall-Mounted Electric Fireplaces |
| Gloria II | Smart Recessed & Wall-Mounted Electric Fireplaces |
| Warmcastle | 3-Sided Smart Electric Fireplaces |
| LiteStar | Smart Electric Fireplace Inserts |
| Mercury | Smart Water Vapor Fireplaces |
| Altura | Indoor & Outdoor Patio Heaters |
Remote Control Warranty — 3 Months
Remote controls are consumable accessories and are excluded from the two-year product warranty. Loss and physical damage, including damage caused by pets, are not covered. Replacements in these cases must be purchased at the owner’s expense.
Service & Registration
For repairs, contact an authorized dealer or a licensed local electrician. Register your product by email or mail the registration form included with your unit.
For support or registration, email support@litedeerhomes.com.