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Warranty Registry

Litedeer Homes Electric Fireplace

Aurora X — Five-Year Manufacturer’s Warranty

All Aurora X models — X38, X50, X60 and X72 — carry a five-year manufacturer’s warranty.

Two-Year Manufacturer’s Warranty

Covers the following Litedeer Homes product series:

Series Product
Latitude Built-In Electric Fireplaces
Latitude II Wall-Mounted Electric Fireplaces
Gloria II Smart Recessed & Wall-Mounted Electric Fireplaces
Warmcastle 3-Sided Smart Electric Fireplaces
LiteStar Smart Electric Fireplace Inserts
Mercury Smart Water Vapor Fireplaces
Altura Indoor & Outdoor Patio Heaters

 

Remote Control Warranty — 3 Months
Remote controls are consumable accessories and are excluded from the two-year product warranty. Loss and physical damage, including damage caused by pets, are not covered. Replacements in these cases must be purchased at the owner’s expense.

Service & Registration
For repairs, contact an authorized dealer or a licensed local electrician. Register your product by email or mail the registration form included with your unit.

For support or registration, email support@litedeerhomes.com.

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