RETURN POLICY
30 Day MONEY BACK GUARANTEE - NO RESTOCKING FEES
At Litedeer Homes, we stand behind the quality of our products. If for any reason you're not satisfied with an item you purchased from us, you can return it within 30 days after delivery for a full refund, without incurring any restocking fees. However, please note that the item must be in its original saleable condition and packaging. Items that have been used or modified in any way cannot be returned.
To initiate a return, please submit your request in writing to support@litedeerhomes.com. Upon receipt of your request, we will provide you with a prepaid shipping label and detailed instructions on how to return the item to us.
Please note the following exclusions to our Free Returns Policy:
- Products covered under manufacturer warranty for parts replacement.
- Items that have been used or modified.
- Items lacking their original packaging, including shipping pallets if applicable.
- Customized orders or items.
For returns falling under our Standard Return Policy, we will issue a refund to your original method of payment for the amount of the original order, minus inbound and outbound shipping fees, as well as any associated charges (such as missed delivery or storage fees, restocking fees, etc.).
Thank you for choosing Litedeer Homes. We strive to ensure your satisfaction with every purchase.
